Shipping Policy

At Maxiar, we are committed to providing our customers with efficient and reliable shipping services for our high-quality trailers, including utility trailers, food trailers, and dump trailers. This Shipping Policy outlines our shipping practices, processing times, delivery estimates, and related information. By placing an order with us, you agree to the terms outlined in this policy.

Free Shipping to All Over USA

• Maxiar is pleased to offer free shipping to all locations within the contiguous United States on all trailer purchases.

Shipping Options

• While shipping is free, Maxiar utilizes various shipping methods to ensure safe and timely delivery. Specific carrier selection is at Maxiar's discretion.

Order Processing Time

• Processing Time: All orders are processed within 1-2 business days after receipt of payment.
• Orders placed on weekends or holidays will be processed on the following business day.
• You will receive a confirmation email once your order has been processed and shipped, including tracking information.

Delivery Times

• Estimated Delivery: Delivery times are estimated to be between 15-20 business days from the date of shipment.
• Delivery times may vary based on your location and logistical considerations.
• While we strive to meet these estimates, please note that they are not guaranteed and may be affected by factors outside of our control, such as weather conditions, carrier delays, or logistical challenges.

Tracking Your Order

• Once your order has been shipped, you will receive a tracking number via email.
• You can use this tracking number to monitor the status of your shipment and receive updates on its estimated delivery date through the carrier's website.

Shipping Limitations

• Domestic Shipping: Maxiar ships exclusively within the contiguous United States.
• We do not offer international shipping.

Damaged or Missing Items

• If you receive a damaged item or if your order is missing products, please contact us within 5 business days of receiving your shipment.
• Please provide photos of the damaged item and packaging, along with your order details.
• We will work diligently to resolve the issue and ensure your satisfaction through replacement, refund, or other appropriate measures.

Returns and Exchanges

• For information regarding returns and exchanges, please refer to our Return Policy.
• Returned or exchanged items must be in their original condition and packaging.

Contact Details

Address: 523 Main St, Walsenburg, CO 81089, United States

Call Us: +1 (303) 795-3328

Email: contact@maxiar.shop